Shipping Policy
Verve Volt Shipping Policy
At Verve Volt, we're dedicated to getting your cutting-edge tech to you as quickly and safely as possible. Please review our shipping policy below for details on how we process and deliver your orders.
1. Processing Time
- All orders are processed and shipped from our warehouse within [1-3] business days (Monday through Friday, excluding holidays) after the order is placed.
- Orders placed on weekends or holidays will begin processing on the next business day.
- You will receive an email confirmation with tracking information once your order has shipped.
2. Free Shipping All Over The World!!
3. Shipping Confirmation & Order Tracking
- You will receive a shipping confirmation email with a tracking number once your order has shipped. The tracking number will be active within [24] hours.
4. Shipping Carriers
- We partner with reliable carriers such as [e.g., USPS, FedEx, UPS, DHL, Royal Mail] to deliver your orders. The carrier used for your order will depend on the shipping method selected and your location.
5. Damaged or Lost Packages
- Damaged in Transit: If you receive your order with visible damage to the packaging, please document it with photos before opening. If the product inside is also damaged, please contact our customer service immediately at [Your Customer Service Email Address] with photos of the damaged packaging and product.
- Lost Packages: If your tracking information shows "delivered" but you have not received your package, please check around your property, with neighbors, and contact your local post office or carrier directly. If you still cannot locate your package after [e.g., 3 business days], please contact us at [Your Customer Service Email Address], and we will assist you in filing a claim with the carrier. Please note that Verve Volt is not responsible for packages that are stolen after delivery.
- Incorrect Address: Verve Volt is not responsible for orders delivered to an incorrect address supplied by the customer. Please double-check your shipping address during checkout. If an order is returned to us due to an incorrect address, you will be responsible for re-shipping costs.
6. Order Changes and Cancellations
- We strive to process orders quickly. Therefore, if you need to change or cancel your order, please contact us as soon as possible at [Your Customer Service Email Address]. We cannot guarantee changes or cancellations once an order has entered the shipping process.
7. Contact Us
- For any questions about your order or our shipping policy, please contact us:
- Email: vervoltds@gmail.com